APPEALS POLICY
This Appeals Policy (“Policy”) represents the core philosophy of Banana Squirrel Holdings, LLC, ensuring user trust, fair treatment, and unequivocal transparency in the context of our Adult Entertainment Services (“Services”). In this policy, we set to define the process and principled foundations of our appeals to foster the space in which users can express concerns, seek redress, but crucially to experience the full range of services in a fair and respectful setting.
Circumstances for Content Removal Appeals
Individuals may submit an appeal for content removal under the following circumstances:
- Lack of Legal Consent
Content featuring individuals without proper documented legal consent for its creation and distribution.
Individuals depicted in content without explicit and informed consent have the right to appeal for the removal of such content.
Content featuring individuals who are under the legal age of consent.
Individuals depicted in content that violates age restrictions or involves minors may appeal for the removal of said content.
- Violent or Non-Consensual Acts
Content depicting violent acts or non-consensual activities.
Individuals involved in content that includes violence, abuse, or any form of non-consensual activities may appeal for the removal of the content.
Content that falsely represents the identity of individuals.
Individuals who believe that content misrepresents their identity, such as deepfakes or manipulated images, have the right to appeal for the removal of the content.
Content that is used for harassment, bullying, or defamation.
Individuals who are targets of harassment or defamation through content on our platform may appeal for the removal of such content.
Content that invades the privacy of individuals.
Individuals whose privacy is violated through the unauthorized sharing of private information or intimate content may appeal for the removal of the content.
Submitting an Appeal
To submit an appeal under any of the outlined circumstances, individuals should follow these steps:
- Carefully read and understand the content that you want to appeal against, ensuring it contradicts website standards or guidelines.
- Collect evidence that supports your claim that the content violates website standards. This could include screenshots, URLs, timestamps, or any relevant documentation.
- Clearly articulate your objection in a formal appeal document or email. Include the evidence gathered and explain how the content violates website standards.
- Send your appeal to the designated email address or contact point provided by the website for handling appeals. Ensure that your appeal includes all necessary information and evidence.
- Allow the website’s review team sufficient time to assess your appeal. Depending on the website’s policies and workload, this may take some time.
- If you have not received a response within a reasonable timeframe, consider following up on your appeal. Politely inquire about the status and request updates on the review process.
- Once a decision has been made regarding your appeal, carefully review the response provided by the website. If your appeal is successful, the offending content may be removed or corrected according to website standards. If unsuccessful, consider whether further action, such as escalating the appeal or seeking additional recourse, is warranted.
Initiating the Appeals Process
To initiate the appeals process, individuals are encouraged to reach out to us through our designated channels. Utilize our dedicated appeals form on the website or send an email to [email protected]. When emailing, kindly include the subject line: “Content Appeals – [Brief Description].” This step ensures a streamlined and efficient start to the appeals process.
Upon reaching out, individuals should take the opportunity to clearly articulate the nature of their appeal. Specify the content in question and include relevant details such as the relationship to the content (e.g., performer, user-submitted, etc.). Additionally, attaching any supporting documents or evidence that can aid in the thorough evaluation of the appeal is encouraged. Providing comprehensive details helps our team better understand and address the specific concerns raised.
Once the appeal is received, our designated appeals team will embark on a thorough review process. This comprehensive evaluation will be conducted within 7 business days or sooner. During this time, factors such as consent, legality, and adherence to our content policies will be carefully considered. The goal is to ensure a fair and impartial assessment of the appeal, taking into account all relevant aspects.
Following the completion of the review, our team will promptly communicate the decision to the individual via the contact information provided during the appeals process. If the appeal is successful, appropriate action will be taken, such as content removal or modification, in line with the resolution. This clear and timely communication ensures transparency and provides closure to the appeals process.
Confidentiality and Legal Compliance
All appeals will be handled with the utmost confidentiality. Banana Squirrel Holdings, LLC is committed to complying with all applicable laws and regulations. If the appeal involves legal considerations, the necessary steps will be taken to address these concerns while respecting the rights of all parties involved.
Continuous Improvement
We welcome feedback on our appeals process to ensure its effectiveness and alignment with industry standards. Periodic reviews and updates will be conducted to enhance the fairness and accessibility of the process. Feedback can be provided at [email protected].
